Next week, we’re joining our friends at Potentiate to run a free masterclass webinar on using a framework approach to design a thriving insight community, including:

  • How to identify stakeholder needs
  • How to assess features such as platform, community size, incentives, service levels, and sample sources
  • How to balance quant, qual, engagement and other elements
  • How to design for agility, iterative processes and evolution

We’ll be talking about some of the great work we’ve been doing with John Lewis - you’ll hear from:

Ray Poynter portrait

Ray Poynter
Author of The Handbook of Online and Social Media Research

Amelie de Brem portrait

Amélie de Brem
Managing Director
Potentiate Europe

Paul Lawson portrait

Paul Lawson
Executive Director


Thursday, 17th June 2021 @ 10am (UK time)


Register for the webinar here