Research Manager/Associate Director - Retail focus

Location: London, Hybrid working available.

Salary: Industry Leading

Verve are hiring!

Verve’s model of always-on, smart, online research has demonstrated how a digital approach can deliver great, commercial insight across the world.

We have continued to grow our revenue and client base, which is testament to our great technology-led research approaches and fantastic team, of whom we are immensely proud. This was recognised by the industry when we were shortlisted for the MRS Agency of the Year in 2022.

It's proving to be an exciting time as we expand our business into new areas and launch new products and services. Some of these include specialist services such as semiotics, cultural insight, behavioural economics, ESG (Ethics, Sustainability & Governance).

To support our growth, we are looking for a Research Manager/Associate director, who has experience within the retail sector. We are open to Qualitative orand Quantitative specialists, and those who are skilled in both disciplines, who can own all areas of client management from proposals through to delivery and in developing & maintaining key client relationships.

You will also be interested in developing new research solutions with a sharp awareness of the challenges faced within the retail sector.

This has increasingly been the case with our portfolio of retail clients, notably working with Boots Alliance but also be involved in projects for John Lewis, Waitrose, Walgreens, H&M and Pets at Home.

What we offer:

The opportunity to develop your career in smart, digital research on large global accounts within an entrepreneurial team environment where everyone is empowered to be all that they can be
The ability to champion various initiatives, including supporting propositions and developing key accounts within the business.
Competitive salary and bonus package aimed to attract the best in the industry
The opportunity to participate in an internal training programme, Verve Academy, to ensure you continue to develop within your career
A flexible working model, with a vibrant physical hub at the centre of it: a place not to just build your career, but make great friends and have great experiences along the way

You will have…

4-6 years of full-service market research experience, gained within an agency environment
Enthusiasm for delivering great research, ambition to progress in an entrepreneurial and a passion to build client relationships
The experience to take client briefs and create compelling, commercial research proposals.
The ability to shape and refine strong insight presentations and deliver them with impact to clients
Strong team ethic and desired to help young researchers reach their potential
Experience working in an environment with a lot of pace, responsive to ever changing client needs, iterative working and juggling multiple responsibilities at once
A desire to grow and get involved in wider business decisions and participate in strategic developments in the company

We want to hear from you if you feel inspired and motivated by the opportunity we’ve described.

Apply Here

Get in touch

Our Teams

Research

Whether qualitative or quantitative, B2B or B2C, online or face-to-face, semiotics, social intelligence or culture & trends, we offer a huge range of solutions to support our clients and deliver smart, customer-centric insight.

We look for people from a variety of research backgrounds who understand what drives consumer behaviour and attitudes – going beyond the stated, to their underlying needs, motivations and aspirations. It’s serious stuff, but we like to have fun along the way!

If you’re interested in a career in research at Verve, get in touch.

Community Management

Our Community Management team are at the forefront of all community activities, ensuring that our hundreds of thousands of members enjoy being part of what we do. After all, without our community members, we wouldn’t be able to deliver the actionable, customer-driven insight that our clients have come to expect.

There are various roles within the team from Project Manager, to Senior Community Manager, all the way up to Director.

If you think you would be a good fit for our Community Management team, get in touch.

Operations

Our Operations team are the backbone of what we do, covering Data Processing, Scripting, QA, and even our own in-house Design team. As a one-stop-shop, Ops play a crucial role in designing surveys, developing our extensive suite of bespoke research tools and understanding data composition in context, to allow for meaningful analysis and reporting.

If you’re interested in a career in Scripting, Data Processing or Quality Assurance, get in touch.

Graduate

Verve graduates have the opportunity to fully immerse themselves in our client work from day 1, meaning they have more exposure and responsibility than other more traditional training schemes.

Supporting, empowering and helping our graduates to develop means they’ve added significant value and growth to our business – which is why we now run graduate days throughout the year.

We look for people with a keen interest in our industry and a willingness to learn; graduates who have initiative and ambition, who are entrepreneurial but enjoy working within a skilled and mutually supportive team.

If you want to be part of the next graduate day, get in touch.

How we grow together

People make our business. If our people learn, progress and grow – so will our business. We therefore know how important it is to offer our team the best development opportunities.

Verve Academy is one of our learning initiatives – it covers over 50 internal and external training sessions, teaching a range of skills across the whole business.

We’re proud that the programme was a finalist in the 2018 MRS Operations awards!

What we get up to

GameBox

Build a tower task

The Auras 2022

Bake off